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Privacy Policy

September 19, 2024

Version 1.0

September 19, 2024

Version 1.0

September 19, 2024

Version 1.0

Social First LTD, operating as Insource (“we”, “us”, or “our”), is committed to protecting the privacy and personal data of our clients, candidates, and website users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We may collect and process the following types of personal information:

1.1 Contact Information: Name, email address, phone number, and company details when you fill out forms on our website or contact us directly.

1.2 Professional Information: Resumes, qualifications, work history, and references provided by candidates or collected during the recruitment process.

1.3 Usage Data: Information about your interactions with our website, including IP address, browser type, and access times.

1.4 Financial Information: Payment details and invoicing information for service transactions.

We may collect and process the following types of personal information:

1.1 Contact Information: Name, email address, phone number, and company details when you fill out forms on our website or contact us directly.

1.2 Professional Information: Resumes, qualifications, work history, and references provided by candidates or collected during the recruitment process.

1.3 Usage Data: Information about your interactions with our website, including IP address, browser type, and access times.

1.4 Financial Information: Payment details and invoicing information for service transactions.

2. How We Use Your Information

We use personal information for the following purposes:

2.1 Service Delivery: To provide our managed recruitment services, including assessing candidate suitability, matching candidates with job opportunities, and facilitating communication between candidates and clients.

2.2 Contract Management: To create and manage contracts with our clients and candidates, including invoicing and compliance with legal obligations.

2.3 Marketing and Communication: To send updates, newsletters, and marketing communications, subject to your consent. You can opt-out of these communications at any time.

2.4 Improving Our Services: To analyze and improve our website, services, and user experience.

We use personal information for the following purposes:

2.2 Contract Management: To create and manage contracts with our clients and candidates, including invoicing and compliance with legal obligations.

2.3 Marketing and Communication: To send updates, newsletters, and marketing communications, subject to your consent. You can opt-out of these communications at any time.

2.4 Improving Our Services: To analyze and improve our website, services, and user experience.

3. Legal Basis for Processing

We process personal information based on one or more of the following legal bases:

3.1 Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps to enter into a contract.

3.2 Legitimate Interests: Processing is necessary for our legitimate business interests, such as providing and improving our services, unless overridden by your data protection rights.

3.3 Consent: Where required by law, we will obtain your consent before processing your personal data for specific purposes.

3.4 Legal Obligations: Compliance with legal and regulatory requirements.

We process personal information based on one or more of the following legal bases:

3.1 Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps to enter into a contract.

3.2 Legitimate Interests: Processing is necessary for our legitimate business interests, such as providing and improving our services, unless overridden by your data protection rights.

3.3 Consent: Where required by law, we will obtain your consent before processing your personal data for specific purposes.

3.4 Legal Obligations: Compliance with legal and regulatory requirements.

Sharing Your Information

We may share your personal information with the following parties:

4.1 Clients: To facilitate the recruitment process, we may share candidate information with potential employers.

4.2 Service Providers: Third-party service providers who assist us in delivering our services, such as IT support, payment processing, and marketing.

4.3 Legal Compliance: Where required, we may share your information to comply with legal obligations, protect our rights, or in connection with a business transaction.

We may share your personal information with the following parties:

4.1 Clients: To facilitate the recruitment process, we may share candidate information with potential employers.

4.2 Service Providers: Third-party service providers who assist us in delivering our services, such as IT support, payment processing, and marketing.

4.3 Legal Compliance: Where required, we may share your information to comply with legal obligations, protect our rights, or in connection with a business transaction.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal data:

6.1 Access: Request access to your personal data and obtain a copy.

6.2 Rectification: Request correction of any inaccurate or incomplete data.

6.3 Erasure: Request the deletion of your personal data, subject to legal obligations.

6.4 Restriction: Request the restriction of processing your data under certain conditions.

6.5 Data Portability: Request a copy of your data in a structured, commonly used format.

6.6 Objection: Object to the processing of your personal data based on legitimate interests.

6.7 Withdraw Consent: Where consent is the legal basis, you may withdraw your consent at any time.

You have the following rights regarding your personal data:

6.1 Access: Request access to your personal data and obtain a copy.

6.2 Rectification: Request correction of any inaccurate or incomplete data.

6.3 Erasure: Request the deletion of your personal data, subject to legal obligations.

6.4 Restriction: Request the restriction of processing your data under certain conditions.

6.5 Data Portability: Request a copy of your data in a structured, commonly used format.

6.6 Objection: Object to the processing of your personal data based on legitimate interests.

6.7 Withdraw Consent: Where consent is the legal basis, you may withdraw your consent at any time.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

International Transfers

If your personal data is transferred outside the UK or European Economic Area (EEA), we ensure that it is protected through appropriate safeguards in compliance with data protection laws.